Communicating in the public sector comes with its own set of ‘rules’. That’s because there’s an extra layer of accountability to rate payers and taxpayers, there’s interest from ministers, mayors and councillors – it’s political, there's legislation to adhere to and there lots of approvals to go through .
In an environment where perception quickly becomes reality, issues management is key. Identifying risks and issues early is crucial to the smooth running of your project.
Everyone thinks they’re good at communicating and that’s probably because we all communicate all day, every day, right? So how come so many companies get it so wrong? That's because, even though we communicate all the time, it doesn’t mean we are automatically good at it. In fact, many individuals and companies are just terrible at it – you’ll know some of these for sure. These are my top tips for communicating well: